Passepartout Welcome PMS

Welcome is the hotel property management software that fully satisfies the needs of all types and sizes of accommodation facilities. The software goes beyond the simple principle of managing reservations to global and integrated project management to coordinate all operations that take place within the property using a single system.

The Passepartout solution makes it possible to keep all activities under control: rooms, restaurant, conference center, bar, warehouse, pool, beach, equipment and any kind of rental spaces. 
Multiple modules are available in Welcome to satisfy to the specific needs of the different functional areas of the accommodation facility. All modules are developed to increase the profitability of the business by improving staff efficiency and, at the same time, streamlining hotel procedures also thanks to the connection of the software with the different systems present in the hotel (building automation, paid TV, …).

Welcome is a reliable tool for all customer relationship management (CRM) activities. The complete and detailed guest profile card contains useful information on the guest as well as the history of all actions undertaken. Data can be used for marketing related activitiesmailing campaigns, to send personalized promotional communications and to monitor performance. 
Revenue management and analysis tools make it possible to increase the occupancy rate and optimize tariff strategies. The advanced warehouse management functionalities available ensure constant and accurate inventory control.

Thanks to perfectly integrated Channel Manager and Booking Engine, Welcome automatically receives all web reservations made on the property’s official website or through the main booking portals.

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Booking Engine

The Booking Engine is the solution to enrich the hotel's website with an effective online booking system. The guest, once connected to the web page of the hotel, by clicking on the dedicated link will be able to search for availability and prices, complete the booking process or make a quotation inquiry. The property will be able to process countless quotations, special offers, last minute packages and send availability data from suite 4°. Reservations received will be displayed directly in the software: through a perfectly integrated process and these reservations will be placed side by side those received from traditional channels (email, fax, phone).

Channel Manager

Is the tool that offers the possibility to manage in one single operation hotel availability and prices on multiple online travel agencies saving time, management costs and decreasing the error margin


It is possible to apply sales strategies in line with those configured in the PMS, in order to implement a coherent strategy, intervene with the stop sale at any time, by resource or rate and update availability on all distribution channels when a new reservation is registered. All this activities are performed with a surprising ease of use and simultaneous display of data in real-time thanks to two-way XML communication.

A lot more to it than you think!

That's not all… Ericsoft Suite 4 also provides a dedicated tool for Contracts and allotments, focus on Pricing and Yield Management, Deposits cancellations and early departures, check-in and guest management, charges and a lot more!